Shipping policy

Last updated 1 October 2026

Nothing is posted

Planaroo is digital, so there's no shipping and no shipping charge.

What you get and when

Straight after checkout you get a one-page Start Here PDF with your app link and access code. The download link appears on screen and is emailed to you. Business Packs: we email your business code and client handout within one business day.

Didn't get it?

Check your spam folder first. Still nothing? Reply to your order email or email hello@planaroo.com.au and we'll sort it out.